/**
 * Giant Support — ticket desk & client tiles.
 *
 * The desk is a two-pane conversation UI: list on the left, thread on the
 * right, in the manner of a desktop chat client.
 */

:root {
	--gsupd-blue: #007EFE;
	--gsupd-blue-text: #0063C6;
	--gsupd-ink: #14141C;
	--gsupd-soft: #5C5C70;
	--gsupd-surface: #FFFFFF;
	--gsupd-muted: #F7F8FC;
	--gsupd-border: #E2E5F0;
	--gsupd-radius: 12px;
}

/* ============ Clients screen ============ */

.gsup-screen-head {
	display: flex;
	align-items: flex-start;
	justify-content: space-between;
	gap: 24px;
	flex-wrap: wrap;
	margin-bottom: 22px;
}

.gsup-screen-head h1 {
	margin: 0 0 4px;
	font-weight: 700;
	letter-spacing: -0.02em;
}

.gsup-screen-sub {
	margin: 0;
	color: var(--gsupd-soft);
	font-size: 14px;
}

.gsup-client-grid {
	display: grid;
	grid-template-columns: repeat(auto-fill, minmax(330px, 1fr));
	gap: 16px;
	align-items: start;
}

.gsup-client-tile {
	background: var(--gsupd-surface);
	border: 1px solid var(--gsupd-border);
	border-radius: var(--gsupd-radius);
	overflow: hidden;
	display: flex;
	flex-direction: column;
	transition: box-shadow 0.18s ease, transform 0.18s ease;
}

.gsup-client-tile:hover {
	box-shadow: 0 8px 26px rgba(11, 11, 15, 0.09);
	transform: translateY(-2px);
}

.gsup-tile-head {
	padding: 16px 18px 12px;
	border-bottom: 1px solid #f0f1f5;
	background: linear-gradient(150deg, rgba(0, 126, 254, 0.05), rgba(111, 0, 189, 0.05));
}

.gsup-tile-title h3 {
	margin: 0 0 6px;
	font-size: 17px;
	font-weight: 700;
	letter-spacing: -0.01em;
	line-height: 1.25;
}

.gsup-tile-badge {
	display: inline-block;
	font-size: 11px;
	font-weight: 700;
	padding: 3px 10px;
	border-radius: 100px;
	background: var(--gsupd-blue-text);
	color: #fff;
	text-decoration: none;
}

.gsup-tile-badge.is-quiet {
	background: #e6e7ec;
	color: var(--gsupd-soft);
}

.gsup-tile-body {
	padding: 14px 18px;
	flex: 1;
	display: flex;
	flex-direction: column;
	gap: 14px;
}

.gsup-tile-section h4 {
	margin: 0 0 7px;
	font-size: 11px;
	font-weight: 700;
	letter-spacing: 0.08em;
	text-transform: uppercase;
	color: var(--gsupd-soft);
	display: flex;
	align-items: baseline;
	gap: 7px;
	flex-wrap: wrap;
}

.gsup-tile-hint {
	font-size: 10px;
	font-weight: 500;
	letter-spacing: 0;
	text-transform: none;
	color: #8b8b9c;
	font-style: italic;
}

.gsup-tile-sites {
	margin: 0;
	list-style: none;
	display: flex;
	flex-wrap: wrap;
	gap: 6px;
}

.gsup-tile-sites li a {
	display: inline-block;
	font-size: 12px;
	padding: 3px 10px;
	border-radius: 100px;
	background: var(--gsupd-muted);
	border: 1px solid var(--gsupd-border);
	text-decoration: none;
	color: var(--gsupd-blue-text);
}

.gsup-tile-sites li a:hover {
	border-color: var(--gsupd-blue);
}

.gsup-tile-contacts,
.gsup-tile-team {
	margin: 0;
	list-style: none;
	display: flex;
	flex-direction: column;
	gap: 6px;
}

.gsup-tile-contacts li,
.gsup-tile-team li {
	display: flex;
	align-items: center;
	gap: 9px;
	margin: 0;
	min-width: 0;
}

.gsup-avatar {
	display: grid;
	place-items: center;
	width: 28px;
	height: 28px;
	border-radius: 50%;
	background: linear-gradient(150deg, #007EFE, #6F00BD, #0000ff, #E5004A);
	color: #fff;
	font-size: 12px;
	font-weight: 700;
	flex: none;
}

.gsup-tile-team img {
	width: 28px;
	height: 28px;
	border-radius: 50%;
	object-fit: cover;
	flex: none;
}

.gsup-contact-meta {
	display: flex;
	flex-direction: column;
	line-height: 1.3;
	min-width: 0;
}

.gsup-contact-meta strong {
	font-size: 13px;
	font-weight: 600;
}

.gsup-contact-meta span {
	font-size: 11px;
	color: var(--gsupd-soft);
	overflow: hidden;
	text-overflow: ellipsis;
	white-space: nowrap;
}

.gsup-tile-warn {
	color: #b32d2e !important;
}

.gsup-tile-empty {
	margin: 0;
	font-size: 12px;
	color: #8b8b9c;
	font-style: italic;
}

.gsup-tile-empty.is-warn {
	color: #b32d2e;
	font-style: normal;
}

.gsup-tile-foot {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: 10px;
	padding: 12px 18px;
	border-top: 1px solid #f0f1f5;
	background: #fcfcfd;
}

.gsup-delete-client {
	color: #b32d2e !important;
	text-decoration: none;
	font-size: 13px;
}

.gsup-delete-client:hover {
	text-decoration: underline;
}

.gsup-clients-empty {
	text-align: center;
	padding: 70px 24px;
	background: var(--gsupd-surface);
	border: 1px dashed var(--gsupd-border);
	border-radius: var(--gsupd-radius);
}

.gsup-clients-empty h2 {
	margin: 0 0 6px;
}

.gsup-clients-empty p {
	color: var(--gsupd-soft);
	margin: 0 0 18px;
}

/* ============ Modals ============ */

.gsup-modal[hidden] {
	display: none;
}

.gsup-modal {
	position: fixed;
	inset: 0;
	z-index: 100000;
	display: grid;
	place-items: center;
	padding: 24px;
}

.gsup-modal-backdrop {
	position: absolute;
	inset: 0;
	background: rgba(11, 11, 15, 0.55);
	backdrop-filter: blur(2px);
}

.gsup-modal-panel {
	position: relative;
	width: 100%;
	max-width: 720px;
	max-height: 88vh;
	background: var(--gsupd-surface);
	border-radius: 16px;
	box-shadow: 0 24px 60px rgba(0, 0, 0, 0.3);
	display: flex;
	flex-direction: column;
	overflow: hidden;
	animation: gsup-modal-in 0.2s cubic-bezier(0.2, 0.8, 0.4, 1.1);
}

.gsup-modal-panel--sm {
	max-width: 460px;
}

@keyframes gsup-modal-in {
	from { opacity: 0; transform: translateY(12px) scale(0.98); }
	to   { opacity: 1; transform: none; }
}

.gsup-modal-head {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: 16px;
	padding: 18px 22px;
	border-bottom: 1px solid var(--gsupd-border);
}

.gsup-modal-head h2 {
	margin: 0;
	font-size: 17px;
	font-weight: 700;
}

.gsup-modal-close {
	background: none;
	border: none;
	font-size: 24px;
	line-height: 1;
	cursor: pointer;
	color: var(--gsupd-soft);
	padding: 0 4px;
}

.gsup-modal-close:hover {
	color: var(--gsupd-ink);
}

.gsup-modal-body {
	padding: 20px 22px;
	overflow-y: auto;
	flex: 1;
}

.gsup-modal-foot {
	display: flex;
	gap: 10px;
	padding: 14px 22px;
	border-top: 1px solid var(--gsupd-border);
	background: #fcfcfd;
}

.gsup-modal-grid {
	display: grid;
	grid-template-columns: 1fr 1fr;
	gap: 0 16px;
}

.gsup-span-2 {
	grid-column: 1 / -1;
}

.gsup-modal-body .gsup-field {
	margin-bottom: 14px;
}

.gsup-modal-body .gsup-field label {
	display: block;
	font-weight: 600;
	font-size: 13px;
	margin-bottom: 5px;
}

.gsup-modal-body input[type='text'],
.gsup-modal-body input[type='email'],
.gsup-modal-body input[type='url'],
.gsup-modal-body textarea {
	width: 100%;
}

.gsup-modal-section {
	border-top: 1px solid #f0f1f5;
	padding-top: 16px;
	margin-top: 16px;
}

.gsup-modal-section h3 {
	margin: 0 0 10px;
	font-size: 12px;
	font-weight: 700;
	letter-spacing: 0.07em;
	text-transform: uppercase;
	color: var(--gsupd-soft);
	display: flex;
	align-items: baseline;
	gap: 8px;
	flex-wrap: wrap;
}

.gsup-modal-error {
	margin: 12px 0 0;
	color: #b32d2e;
	font-size: 13px;
	min-height: 1em;
}

.gsup-req {
	color: #E5004A;
}

/* Contact editor rows */

.gsup-contact-editor {
	margin: 0 0 14px;
	list-style: none;
	border: 1px solid var(--gsupd-border);
	border-radius: 8px;
	overflow: hidden;
}

.gsup-contact-editor:empty {
	display: none;
}

.gsup-contact-editor li {
	display: flex;
	align-items: center;
	gap: 10px;
	padding: 9px 12px;
	margin: 0;
	border-top: 1px solid #f0f1f5;
}

.gsup-contact-editor li:first-child {
	border-top: none;
}

.gsup-contact-actions {
	margin-left: auto;
	display: flex;
	align-items: center;
	gap: 8px;
	flex: none;
}

.gsup-sent-note {
	font-size: 11px;
	color: #4C9361;
}

/* Delete modal */

.gsup-del-lede {
	font-size: 14px;
	margin: 0 0 12px;
}

.gsup-del-effects {
	margin: 0 0 16px;
	padding-left: 18px;
	font-size: 13px;
	color: var(--gsupd-soft);
	line-height: 1.7;
}

.gsup-btn-danger {
	background: #b32d2e !important;
	border-color: #b32d2e !important;
	color: #fff !important;
}

.gsup-btn-danger:disabled {
	opacity: 0.45;
	cursor: not-allowed;
}

/* ============ Desk ============ */

.gsup-desk-wrap {
	margin-right: 20px;
}

.gsup-desk {
	display: grid;
	grid-template-columns: 340px minmax(0, 1fr);
	height: calc(100vh - 140px);
	min-height: 520px;
	background: var(--gsupd-surface);
	border: 1px solid var(--gsupd-border);
	border-radius: var(--gsupd-radius);
	overflow: hidden;
}

/* --- list --- */

.gsup-desk-list {
	border-right: 1px solid var(--gsupd-border);
	display: flex;
	flex-direction: column;
	min-height: 0;
	background: var(--gsupd-muted);
}

.gsup-desk-list-head {
	padding: 12px;
	border-bottom: 1px solid var(--gsupd-border);
	background: var(--gsupd-surface);
}

.gsup-desk-search input[type='search'] {
	width: 100%;
	padding: 8px 14px;
	border: 1px solid var(--gsupd-border);
	border-radius: 100px;
	font-size: 13px;
}

.gsup-desk-filters {
	display: flex;
	flex-wrap: wrap;
	gap: 4px;
	margin-top: 10px;
}

.gsup-desk-filter {
	font-size: 11px;
	font-weight: 600;
	padding: 4px 10px;
	border-radius: 100px;
	text-decoration: none;
	color: var(--gsupd-soft);
	border: 1px solid transparent;
}

.gsup-desk-filter:hover {
	background: var(--gsupd-muted);
	color: var(--gsupd-ink);
}

.gsup-desk-filter.is-active {
	color: #fff;
	background: var(--f, var(--gsupd-blue));
}

.gsup-desk-convos {
	overflow-y: auto;
	flex: 1;
	min-height: 0;
}

.gsup-desk-noconvo {
	padding: 28px 18px;
	text-align: center;
	color: var(--gsupd-soft);
	font-size: 13px;
	font-style: italic;
}

.gsup-convo {
	display: flex;
	gap: 11px;
	padding: 12px 14px;
	border-bottom: 1px solid #ebecf1;
	text-decoration: none;
	color: inherit;
	position: relative;
	transition: background 0.14s ease;
}

.gsup-convo::before {
	content: '';
	position: absolute;
	inset: 0 auto 0 0;
	width: 3px;
	background: var(--s, transparent);
	opacity: 0;
	transition: opacity 0.14s ease;
}

.gsup-convo:hover {
	background: #fff;
}

.gsup-convo.is-active {
	background: #fff;
}

.gsup-convo.is-active::before {
	opacity: 1;
}

.gsup-convo-avatar {
	display: grid;
	place-items: center;
	width: 40px;
	height: 40px;
	border-radius: 50%;
	background: var(--s, var(--gsupd-blue));
	color: #fff;
	font-weight: 700;
	font-size: 15px;
	flex: none;
}

.gsup-convo-main {
	min-width: 0;
	flex: 1;
	display: flex;
	flex-direction: column;
	gap: 2px;
}

.gsup-convo-top {
	display: flex;
	align-items: baseline;
	justify-content: space-between;
	gap: 8px;
}

.gsup-convo-client {
	font-size: 13px;
	font-weight: 700;
	overflow: hidden;
	text-overflow: ellipsis;
	white-space: nowrap;
}

.gsup-convo-top time {
	font-size: 11px;
	color: var(--gsupd-soft);
	flex: none;
}

.gsup-convo-subject {
	font-size: 12px;
	font-weight: 600;
	color: var(--gsupd-ink);
	overflow: hidden;
	text-overflow: ellipsis;
	white-space: nowrap;
}

.gsup-convo-bottom {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: 8px;
}

.gsup-convo-preview {
	font-size: 12px;
	color: var(--gsupd-soft);
	overflow: hidden;
	text-overflow: ellipsis;
	white-space: nowrap;
}

.gsup-convo-status {
	font-size: 10px;
	font-weight: 700;
	padding: 2px 8px;
	border-radius: 100px;
	white-space: nowrap;
	flex: none;
	color: var(--st, var(--gsupd-blue-text));
	background: color-mix(in srgb, var(--s, #007EFE) 13%, #fff);
}

/* --- thread --- */

.gsup-desk-thread {
	display: flex;
	flex-direction: column;
	min-height: 0;
	min-width: 0;
}

.gsup-thread {
	display: flex;
	flex-direction: column;
	height: 100%;
	min-height: 0;
}

/* Pale status tint on the heading, per your spec. */
.gsup-thread-head {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: 18px;
	padding: 13px 20px;
	border-bottom: 1px solid var(--gsupd-border);
	background: color-mix(in srgb, var(--s, #007EFE) 10%, #fff);
	flex-wrap: wrap;
}

.gsup-thread-ident {
	display: flex;
	align-items: center;
	gap: 12px;
	min-width: 0;
}

.gsup-thread-subject {
	margin: 0;
	font-size: 15px;
	font-weight: 700;
	line-height: 1.3;
}

.gsup-thread-meta {
	margin: 2px 0 0;
	font-size: 12px;
	color: var(--gsupd-soft);
	display: flex;
	align-items: center;
	gap: 5px;
	flex-wrap: wrap;
}

.gsup-thread-meta code {
	font-size: 11px;
	background: rgba(255, 255, 255, 0.7);
	padding: 1px 6px;
	border-radius: 4px;
}

.gsup-prio {
	font-size: 10px;
	font-weight: 700;
	text-transform: uppercase;
	letter-spacing: 0.06em;
	padding: 2px 8px;
	border-radius: 100px;
	background: #fff3cd;
	color: #8a6100;
}

.gsup-prio--urgent {
	background: #fce0e9;
	color: #C2003E;
}

.gsup-thread-actions .gsup-status-select {
	padding: 6px 12px;
	border-radius: 100px;
	border: 1px solid var(--gsupd-border);
	background: #fff;
	font-size: 12px;
	font-weight: 600;
	cursor: pointer;
}

.gsup-thread-scroll {
	flex: 1;
	min-height: 0;
	overflow-y: auto;
	padding: 20px 24px;
	display: flex;
	flex-direction: column;
	gap: 10px;
	/* Subtle paper texture, like a chat client's wallpaper. */
	background-color: #f5f6fa;
	background-image: radial-gradient(circle at 1px 1px, rgba(11, 11, 15, 0.035) 1px, transparent 0);
	background-size: 22px 22px;
}

.gsup-thread-day {
	align-self: center;
	margin: 4px 0 8px;
}

.gsup-thread-day span {
	font-size: 11px;
	font-weight: 600;
	color: var(--gsupd-soft);
	background: rgba(255, 255, 255, 0.9);
	padding: 4px 14px;
	border-radius: 100px;
	box-shadow: 0 1px 2px rgba(0, 0, 0, 0.06);
}

#gsup-thread-messages {
	display: flex;
	flex-direction: column;
	gap: 10px;
}

.gsup-msg {
	max-width: 74%;
	padding: 9px 13px;
	border-radius: 10px;
	background: #fff;
	box-shadow: 0 1px 2px rgba(11, 11, 15, 0.09);
	position: relative;
	animation: gsup-msg-in 0.22s ease;
}

@keyframes gsup-msg-in {
	from { opacity: 0; transform: translateY(6px); }
	to   { opacity: 1; transform: none; }
}

.gsup-msg--client {
	align-self: flex-start;
	border-top-left-radius: 3px;
}

.gsup-msg--agent {
	align-self: flex-end;
	background: #dff5e1;
	border-top-right-radius: 3px;
}

.gsup-msg--opening {
	max-width: 100%;
	align-self: stretch;
	border-left: 3px solid var(--gsupd-blue);
}

.gsup-msg .gsup-msg-head {
	display: flex;
	align-items: baseline;
	gap: 10px;
	margin-bottom: 3px;
	font-size: 12px;
}

.gsup-msg .gsup-msg-head strong {
	font-size: 12px;
	font-weight: 700;
	color: var(--gsupd-blue-text);
}

.gsup-msg--agent .gsup-msg-head strong {
	color: #2f6b40;
}

.gsup-msg .gsup-msg-head time {
	margin-left: auto;
	font-size: 10px;
	color: #8b8b9c;
}

.gsup-msg .gsup-msg-body {
	font-size: 13.5px;
	line-height: 1.55;
	color: var(--gsupd-ink);
	overflow-wrap: anywhere;
}

.gsup-msg .gsup-msg-body p {
	margin: 0 0 7px;
}

.gsup-msg .gsup-msg-body p:last-child {
	margin-bottom: 0;
}

.gsup-msg-files {
	display: flex;
	flex-wrap: wrap;
	gap: 5px;
	margin-top: 8px;
}

.gsup-msg-files img {
	width: 96px;
	height: 96px;
	object-fit: cover;
	border-radius: 7px;
	display: block;
}

.gsup-sys {
	align-self: center;
	max-width: 80%;
	text-align: center;
}

.gsup-sys span {
	display: inline-block;
	font-size: 11px;
	color: #6a6a7c;
	background: rgba(255, 255, 255, 0.92);
	padding: 4px 13px;
	border-radius: 100px;
	box-shadow: 0 1px 2px rgba(0, 0, 0, 0.05);
}

/* --- composer --- */

.gsup-thread-composer {
	border-top: 1px solid var(--gsupd-border);
	padding: 10px 16px 12px;
	background: var(--gsupd-surface);
}

.gsup-thread-composer.is-locked {
	text-align: center;
	color: var(--gsupd-soft);
	font-size: 13px;
	padding: 16px;
}

.gsup-thread-composer.is-locked p {
	margin: 0;
}

.gsup-composer-row {
	display: flex;
	align-items: flex-end;
	gap: 9px;
}

.gsup-composer-row textarea {
	flex: 1;
	resize: none;
	max-height: 140px;
	padding: 9px 14px;
	border: 1px solid var(--gsupd-border);
	border-radius: 20px;
	font-size: 13.5px;
	line-height: 1.5;
	font-family: inherit;
}

.gsup-composer-row textarea:focus {
	outline: none;
	border-color: var(--gsupd-blue);
	box-shadow: 0 0 0 3px rgba(0, 126, 254, 0.14);
}

.gsup-attach {
	position: relative;
	display: grid;
	place-items: center;
	width: 36px;
	height: 36px;
	border-radius: 50%;
	cursor: pointer;
	color: var(--gsupd-soft);
	font-size: 16px;
	flex: none;
	transition: background 0.15s ease;
}

.gsup-attach:hover {
	background: var(--gsupd-muted);
}

.gsup-attach input[type='file'] {
	position: absolute;
	inset: 0;
	opacity: 0;
	cursor: pointer;
}

.gsup-send-btn {
	display: grid;
	place-items: center;
	width: 38px;
	height: 38px;
	border: none;
	border-radius: 50%;
	background: linear-gradient(150deg, #007EFE, #6F00BD, #0000ff, #E5004A);
	color: #fff;
	font-size: 15px;
	cursor: pointer;
	flex: none;
	transition: transform 0.15s ease, opacity 0.15s ease;
}

.gsup-send-btn:hover {
	transform: scale(1.06);
}

.gsup-send-btn:disabled {
	opacity: 0.5;
	cursor: not-allowed;
	transform: none;
}

.gsup-composer-previews {
	display: flex;
	flex-wrap: wrap;
	gap: 7px;
	margin-bottom: 8px;
}

.gsup-composer-previews:empty {
	display: none;
}

.gsup-preview {
	position: relative;
	width: 62px;
	height: 62px;
	border-radius: 7px;
	overflow: hidden;
	border: 1px solid var(--gsupd-border);
}

.gsup-preview img {
	width: 100%;
	height: 100%;
	object-fit: cover;
	display: block;
}

.gsup-preview-remove {
	position: absolute;
	top: 2px;
	right: 2px;
	width: 18px;
	height: 18px;
	border: none;
	border-radius: 50%;
	background: rgba(11, 11, 15, 0.7);
	color: #fff;
	font-size: 12px;
	line-height: 1;
	cursor: pointer;
	display: grid;
	place-items: center;
}

.gsup-composer-error {
	margin: 7px 0 0;
	font-size: 12px;
	color: #b32d2e;
	min-height: 1em;
}

/* --- blank state --- */

.gsup-desk-blank {
	display: grid;
	place-content: center;
	justify-items: center;
	height: 100%;
	text-align: center;
	color: var(--gsupd-soft);
	background: #f5f6fa;
	padding: 40px;
}

.gsup-desk-blank-icon {
	font-size: 40px;
	opacity: 0.4;
	margin-bottom: 10px;
}

.gsup-desk-blank h2 {
	margin: 0 0 6px;
	font-size: 18px;
	color: var(--gsupd-ink);
}

.gsup-desk-blank p {
	margin: 0;
	font-size: 13px;
}

/* ============ Responsive ============ */

@media (max-width: 1100px) {
	.gsup-desk {
		grid-template-columns: 280px minmax(0, 1fr);
	}
}

@media (max-width: 860px) {
	.gsup-desk {
		grid-template-columns: 1fr;
		height: auto;
	}

	.gsup-desk-list {
		border-right: none;
		border-bottom: 1px solid var(--gsupd-border);
		max-height: 320px;
	}

	.gsup-desk-thread {
		min-height: 60vh;
	}

	.gsup-modal-grid {
		grid-template-columns: 1fr;
	}
}

/* ============ Front-end manager desk ============ */

.gsup-portal--desk {
	max-width: 1320px;
}

.gsup-manager-bar {
	display: flex;
	align-items: flex-end;
	justify-content: space-between;
	gap: 24px;
	flex-wrap: wrap;
	padding: 8px 0 22px;
	margin-bottom: 20px;
	border-bottom: 1px solid var(--gsup-border, #E2E5F0);
}

.gsup-manager-title {
	margin: 0;
	font-size: clamp(24px, 3vw, 34px);
	font-weight: 700;
	letter-spacing: -0.02em;
	line-height: 1.1;
}

.gsup-manager-meta {
	display: flex;
	align-items: center;
	gap: 14px;
	flex-wrap: wrap;
}

.gsup-manager-count {
	font-size: 13px;
	font-weight: 600;
	color: var(--gsup-ink-soft, #5C5C70);
	padding: 6px 14px;
	border-radius: 100px;
	background: var(--gsup-surface-muted, #F7F8FC);
	border: 1px solid var(--gsup-border, #E2E5F0);
}

/*
 * On the front end the desk is not inside .wrap, so it needs its own height
 * budget and a visible frame.
 */
.gsup-portal--desk .gsup-desk {
	height: min(74vh, 780px);
	box-shadow: 0 12px 40px rgba(11, 11, 15, 0.08);
}

@media (max-width: 860px) {
	.gsup-portal--desk .gsup-desk {
		height: auto;
	}
}

/* =========================================================================
   Refinement layer — desk & client tiles
   Same intent as the portal: flatter geometry, the brand gradient reserved
   for accents rather than applied to every surface.
   ========================================================================= */

:root {
	--gsupd-radius: 8px;
}

/* --- Client tiles -------------------------------------------------------- */

.gsup-client-tile {
	border-radius: var(--gsupd-radius);
	transition: border-color 0.15s cubic-bezier(0.32, 0.72, 0, 1),
		box-shadow 0.15s cubic-bezier(0.32, 0.72, 0, 1);
}

.gsup-client-tile:hover {
	transform: none;
	box-shadow: 0 1px 2px rgba(11, 11, 15, 0.05), 0 10px 24px -14px rgba(11, 11, 15, 0.2);
	border-color: #C9CDDD;
}

/* A brand hairline instead of a gradient wash across the whole header. */
.gsup-tile-head {
	position: relative;
	background: #fff;
	padding-top: 18px;
}

.gsup-tile-head::before {
	content: '';
	position: absolute;
	top: 0;
	left: 0;
	right: 0;
	height: 2px;
	background: linear-gradient(90deg, #007EFE, #6F00BD, #E5004A);
	opacity: 0.85;
}

.gsup-tile-badge {
	border-radius: 4px;
	font-size: 10px;
	font-weight: 600;
	letter-spacing: 0.04em;
	text-transform: uppercase;
	background: transparent;
	border: 1px solid rgba(0, 99, 198, 0.35);
	color: var(--gsupd-blue-text);
	padding: 2px 8px;
}

.gsup-tile-badge.is-quiet {
	border-color: var(--gsupd-border);
	color: var(--gsupd-soft);
	background: transparent;
}

.gsup-tile-sites li a {
	border-radius: 4px;
	font-size: 11px;
	padding: 2px 8px;
}

.gsup-avatar {
	border-radius: 5px;
	background: var(--gsupd-ink);
	font-size: 11px;
}

.gsup-tile-team img {
	border-radius: 5px;
}

.gsup-tile-foot {
	background: #fff;
	border-top: 1px solid var(--gsupd-border);
}

/* --- Modals -------------------------------------------------------------- */

.gsup-modal-panel {
	border-radius: 12px;
	box-shadow: 0 24px 70px -20px rgba(0, 0, 0, 0.4);
}

.gsup-modal-backdrop {
	background: rgba(11, 11, 15, 0.42);
}

.gsup-step-num {
	border-radius: 5px;
	background: var(--gsupd-ink);
	background-image: none;
	font-size: 12px;
	width: 24px;
	height: 24px;
}

/* --- Desk shell ---------------------------------------------------------- */

.gsup-desk {
	border-radius: var(--gsupd-radius);
}

.gsup-desk-filter {
	border-radius: 4px;
	font-size: 11px;
	font-weight: 600;
	letter-spacing: 0.02em;
	text-transform: uppercase;
}

.gsup-desk-search input[type='search'] {
	border-radius: 6px;
	font-size: 13px;
}

/* --- Conversation rows --------------------------------------------------- */

.gsup-convo-avatar {
	border-radius: 6px;
	font-size: 14px;
}

.gsup-convo-status {
	border-radius: 3px;
	background: transparent;
	border: 1px solid color-mix(in srgb, var(--s, #007EFE) 32%, transparent);
	font-size: 10px;
	text-transform: uppercase;
	letter-spacing: 0.03em;
}

/* --- Thread -------------------------------------------------------------- */

.gsup-thread-head {
	/* A restrained tint plus a solid status spine, rather than a colour wash. */
	background: color-mix(in srgb, var(--s, #007EFE) 6%, #fff);
	border-bottom: 1px solid var(--gsupd-border);
	box-shadow: inset 3px 0 0 var(--s, #007EFE);
}

.gsup-thread-subject {
	letter-spacing: -0.015em;
}

.gsup-thread-actions .gsup-status-select {
	border-radius: 6px;
}

.gsup-thread-scroll {
	/* Flat paper; the dotted texture read as a template pattern. */
	background-image: none;
	background-color: #F4F5F9;
}

.gsup-msg {
	border-radius: 8px;
	box-shadow: 0 1px 1px rgba(11, 11, 15, 0.06);
}

.gsup-msg--client {
	border-top-left-radius: 2px;
}

.gsup-msg--agent {
	border-top-right-radius: 2px;
	background: #EAF3FF;
}

.gsup-msg--agent .gsup-msg-head strong {
	color: var(--gsupd-blue-text);
}

.gsup-msg--opening {
	border-radius: 8px;
	border-left-width: 2px;
}

.gsup-thread-day span {
	border-radius: 4px;
	box-shadow: none;
	border: 1px solid var(--gsupd-border);
	background: #fff;
	font-size: 10px;
	text-transform: uppercase;
	letter-spacing: 0.08em;
}

/* System entries carry the actor's name and a timestamp. */
.gsup-sys span {
	border-radius: 4px;
	box-shadow: none;
	border: 1px solid var(--gsupd-border);
	background: #fff;
	font-size: 11px;
	display: inline-flex;
	align-items: center;
	gap: 8px;
}

.gsup-sys time {
	color: #8b8b9c;
	font-size: 10px;
	white-space: nowrap;
}

/* --- Composer ------------------------------------------------------------ */

.gsup-composer-row textarea {
	border-radius: 8px;
}

.gsup-send-btn {
	border-radius: 8px;
	background: var(--gsupd-ink);
	background-image: none;
	width: 36px;
	height: 36px;
	font-size: 13px;
}

.gsup-send-btn:hover {
	transform: none;
	background: #2A2A38;
}

.gsup-attach {
	border-radius: 8px;
}

.gsup-preview {
	border-radius: 5px;
}

/* --- Front-end manager bar ----------------------------------------------- */

.gsup-manager-title {
	letter-spacing: -0.03em;
}

.gsup-manager-count {
	border-radius: 4px;
	font-size: 12px;
	text-transform: uppercase;
	letter-spacing: 0.05em;
}

/* --- Dashboard stats ----------------------------------------------------- */

.gsup-stat {
	border-radius: var(--gsupd-radius);
	transition: border-color 0.15s cubic-bezier(0.32, 0.72, 0, 1);
}

.gsup-stat:hover {
	transform: none;
	box-shadow: none;
	border-color: #C9CDDD;
}

.gsup-stat-num {
	font-size: 30px;
	letter-spacing: -0.04em;
}

.gsup-panel,
.gsup-warnings {
	border-radius: var(--gsupd-radius);
}

.gsup-pill {
	border-radius: 3px;
	font-size: 10px;
	text-transform: uppercase;
	letter-spacing: 0.04em;
	font-weight: 600;
}

/* Historical-access toggle, shown under an assigned account manager. */
.gsup-history-toggle {
	display: none;
	align-items: flex-start;
	gap: 7px;
	margin: -4px 0 8px 42px;
	font-size: 11px;
	line-height: 1.4;
	color: var(--gsupd-soft);
	cursor: pointer;
}

.gsup-history-toggle input[type='checkbox'] {
	margin: 1px 0 0;
	flex: none;
}

.gsup-team-picker .gsup-team-option {
	margin-bottom: 2px;
}